Resources for Consumers

File a complaint with the AZ Attorney General

File an Online Consumer Complaint on this page

File a complaint with the CFPB

Submit a complaint about a financial product or service

Financial Protections

 

Protect yourself financially from the impact of the coronavirus | Consumer Financial Protection Bureau (CFPB), March 16, 2020

 

How do I stop automatic payments from my bank account? | Consumer Financial Protection Bureau (CFPB), January 30, 2019

 

Cities for Financial Empowerment's "Bank On" program has certified safe checkless checking accounts from a number of institutions that meet the Bank On National Account Standards (including no overdraft or NSF fees, monthly fee no greater than $5). These accounts, available in Arizona, meet the criteria.

• Academy Bank Safe Spending Account

• Alliant Credit Union Teen Checking

• Ally Bank Interest Checking Account

• Arizona Bank & Trust, a division of HTLF Bank Check Free Banking

• Armed Forces Bank Safe Spending Account

• Bank of America SafeBalance Banking

• Bankers Trust Foundation Checking

• BOKF Opportunity Banking

• BMO Harris Smart Money™ Account

• Capital One 360 Checking Account

• Chase Secure Banking Account

• Discover Bank® Cashback Debit Checking Account

• First National Bank Texas eAccount

• Horizon Bank Fresh Start

• LendingClub Rewards Checking

• National Bank of Arizona OnBudget Banking

• New York Community Bancorp My Community SimplyOne Checking

• Stearns Bank, N.A. BankONStearns Account

• Sunflower Bank Achievement Checking

• U.S. Bank Safe Debit Account

• Wells Fargo Clear Access Banking

 

Arizona Together

#AZTogether | In English | En Español | Website launched by Gov. Doug Ducey, March 24, 2020

 

• City of Phoenix Coronavirus Business & Resident Resources
• City of Tucson Latest NewsNet Headlines

 

Puente AZ Community Resource List (COVID-19) | A community resource document with information on medical resources, free meals for families and children, and information on USCIS appointments and detention facilities.

 

Resources for consumers impacted by the COVID-19 outbreak | Consumer Action, March 23, 2020

 

Arizona Courts – COVID-19 Information & Updates

 

Coronavirus Tax Relief | In English | En Español | Internal Revenue Service (IRS)

 

Avoid Scams

 

Press Release: Warning Regarding New COVID-19 Senior Scams | Attorney General Brnovich and Senator Sinema Issue Warning Regarding New COVID-19 Senior Scams | Office of AG Mark Brnovich, March 23, 2020

 

Avoid Coronavirus Scams | Federal Trade Commission (FTC)